Refund & Cancellation Policy

This exceeds the UK Consumer Contract Regulations 2013 statutory minimum of 14 days’ cooling-off for services bought at a distance — we’ve given you a longer window to decide if the Programme is right for you.

1. How to request a refund

Email bradleydr@kingspiece.co.uk within 21 days of your purchase date. We will confirm your eligibility and process approved refunds back to your original Stripe payment method within 5 business days.

2. If you’re on the instalment plan

If your refund request is eligible under section 1 above, we will refund the instalment(s) you’ve already paid and cancel any remaining instalments — you owe nothing further. If the 21-day window or the Week 2 cap has passed, remaining instalments stay payable under our Terms of Service, since the financing arrangement is for the full programme fee.

3. What’s not refundable

• Requests made more than 21 days after purchase.
• Requests made once you have progressed past Week 2 of the Programme, regardless of how much time has elapsed.

4. Exceptional circumstances

Outside of the above, we may still consider a refund or partial refund at our discretion in genuinely exceptional circumstances. This is a goodwill option, not a guarantee.

5. Contact

Any question about this policy: bradleydr@kingspiece.co.uk.